Before the Class

Access our pre-class study portal, At the Pass — your hub for the digital study guide, diagnostic quizzes, practice exams, and prep tools.

On Class Day

• Duration: Classes average about 6 hours
• Format: Live instruction on Microsoft Teams with engaging visuals and real-world examples
• Materials: Downloadable PDFs and reference resources you can reuse after class
• Instructors: ServSafe® Certified Instructors and Registered Proctors

Topics Covered

• Providing Safe Food – foodborne illness, TCS foods, regulatory roles
• Forms of Contamination – biological, chemical, physical, and allergen hazards
• The Safe Food Handler – hygiene, illness reporting, glove use
• Flow of Food – time/temperature control from receiving through service
• Food Safety Management Systems – active managerial control and HACCP basics
• Safe Facilities & Pest Management – design, maintenance, and prevention
• Cleaning & Sanitizing – warewashing, sanitizer use, and best practices

Proctored Exam (Included)

The ServSafe Manager Certification exam is completed online through ProctorU. You’ll receive your exam code and scheduling instructions before class.

• Format: 90 multiple-choice questions
• Passing score: 70%+
• Certificate validity: 5 years (ANSI-approved)
• Tech requirements: Desktop or laptop, webcam, microphone, and reliable internet

Why Take This Course

• Meets most state/local Person in Charge (PIC) certification requirements
• Builds real-world, day-to-day compliance skills
• Strengthens résumé and career potential
• Earns an ANSI-accredited ServSafe Manager Certificate