
Academic Workforce Credentialing Program
This program is designed for individuals building foundational skills and credentials for success in hospitality operations.
Guest-facing employees seeking structured training and foundational credentials for hospitality operations.
Individuals entering the industry who want guided learning and recognized, industry-aligned credentials.
Employees preparing for increased responsibility or future supervisory roles.
People building practical, transferable skills for long-term employment in hospitality.
Practical skills and operational knowledge designed for real hospitality environments.
Deliver consistent service that improves satisfaction, retention, and positive guest outcomes.
Understand the behaviors and controls that prevent contamination and reduce risk.
Learn how hospitality operations function, including roles, standards, workflow, and expectations.
Recognize common service conflicts and respond using calm, professional techniques.
Build confidence in professional communication, teamwork, and day-to-day problem solving.
Show up prepared with reliability, time management, workplace conduct, and supervisor expectations.
Practical preparation for entry-level and advancing roles in hospitality operations.
Upon successful completion of required coursework and proctored exams, learners earn the Certified Restaurant Professional (CRP) credential issued through ServSuccess.
Build day-one readiness in communication, professionalism, and the expectations of guest-facing operations.
Develop a practical understanding of workflows and standards—building a foundation for future supervisory growth.