Food Protection Manager 3 Great Ways to Learn Enroll Today
White close icon shaped as an X on a black square background.
restaurant manager

NextShift Manager

Academic Workforce Credentialing Program

Who Should Take this Program?

This program is designed for kitchen and production team members building technical skills, operational discipline, and supervisory readiness.

Shift Leaders

Team members already leading shifts who want structured training in operations, supervision, and accountability.

Supervisors

Frontline supervisors strengthening leadership, communication, and operational decision-making across the business.

Assistant Managers

Developing the skills needed to manage teams, control costs, and maintain standards in fast-paced environments.

Management Candidates

High-potential team members preparing to move into management-track roles with credentialed, industry-aligned training.

Academic Alignment

Industry Credential Alignment

The NextShift Manager program is aligned to the Principles of Restaurant Management academic framework developed by ServSuccess.

Learners who successfully complete required coursework and proctored exams are eligible to earn an industry-recognized credential that validates leadership capability, operational oversight, and readiness to manage people, processes, and performance in hospitality environments.

What You’ll Learn

Practical skills and operational knowledge designed for real hospitality environments.

Operational Leadership

Learn how to oversee daily operations across departments, set performance expectations, and maintain consistency at scale.

Financial Controls

Develop practical skills in cost management, budgeting fundamentals, profit drivers, and interpreting operational financial data.

People Management

Understand hiring basics, scheduling, coaching, corrective action, and performance management aligned with policy and law.

Risk & Compliance

Strengthen knowledge of food safety systems, alcohol compliance, workplace safety, and risk mitigation responsibilities.

Process & Systems Thinking

Learn how policies, procedures, and systems work together to support efficiency, accountability, and repeatable results.

Decision-Making & Accountability

Build confidence making operational decisions, solving problems, and owning outcomes as a manager on duty.

CURRICULUM STRUCTURE

Credentials & Coursework

NextShift Manager combines credential-aligned coursework with required career-path studies and integrated self-study modules.
Required coursework aligned to the Certified Restaurant Supervisor (CRS) credential.
ServSafe® Food Protection Manager
Controlling Foodservice Costs
Hospitality & Restaurant Management
Hospitality HR Management & Supervision
Hospitality & Restaurant Marketing
Additional required coursework selected specifically for oversight roles and day-to-day service operations.
Bar & Beverage Management
Food & Beverage Management
Hospitality Accounting
Customer Service
Nutrition
Purchasing
Online modules integrated into the program schedule to support workplace readiness and local requirements.
Food Allergen Awareness
De-escalation & Active Threat Awareness for Restaurants
Human Trafficking Awareness
Basic First Aid & CPR
State-required Alcohol Server/Seller Training (where applicable)
Built for working professionals with structured class time and guided work between sessions.
In-person instruction
On-site computer-based proctored exams
Evening Classes
Program length 6 - 8 weeks

What This Program Prepares You For

Practical outcomes aligned with back-of-house operations, team leadership, and supervisory readiness.

Credential Earned

Earn the Certified Restaurant Manager (CRM) credential, validating management-level knowledge across operations, people management, and financial controls. Credential issued through ServSuccess.

Leadership Readiness

Develop the skills required to lead teams, enforce standards, manage risk, and make informed operational decisions as a manager on duty.

Career Progression

Strengthen your qualifications for management-track roles and advancement opportunities through recognized credentials and structured training.

ELIGIBILITY

Eligibility & Prerequisites

To ensure learners are prepared for management-level coursework and proctored exams, applicants must meet the following requirements.

Work Experience

Applicants must meet one of the following:

Option A: Certified Restaurant Supervisor (CRS) credential plus 1,000 hours of industry experience in a management role.
OR
Option B: 2,000 hours of industry experience in a management role.

Professional Reference

One professional or character reference confirming competencies listed on the NextShift reference form.

These requirements help ensure learners enter the program ready to succeed and complete credentialed coursework with confidence.

NEXT STEPS

Interested in the NextShift Manager Program?

Learn more about program availability, schedules, and enrollment options for your region.

Enrollment availability, schedules, and pricing may vary by location and cohort.