This course prepares you to manage food safety operations with confidence. Key learning outcomes include:

• Understanding foodborne illness, contamination, and major risk factors
• Implementing active managerial control and food safety systems
• Proper purchasing, receiving, and storage procedures
• Time and temperature control for safety (TCS) foods
• Safe food preparation, cooking, holding, cooling, and reheating
• Personal hygiene, employee health, and reporting requirements
• Cleaning, sanitizing, and facility maintenance
• Pest management and food defense basics
• How to prepare for and pass the ServSafe Manager Exam

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This training and certification is ideal for:

• Restaurant managers and supervisors
• Caterers, banquet managers, and foodservice operators
• School nutrition staff and directors
• Corporate, franchise, and multi-unit managers
• Grocery, convenience store, and retail food managers
• Anyone required by law to hold a Certified Food Protection Manager (CFPM) credential

Many states and counties require at least one certified manager per shift or facility.

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This product includes the ServSafe Manager Exam with online remote proctoring included. After purchasing:

• You receive an Exam Access Code by email
• You can schedule your online-proctored session
• Certification is valid for 5 years upon passing
• Retesting must follow ServSafe’s policy:
  • 2 attempts permitted within 30 days
  • If 3rd attempt needed → must wait 60 days
  • No more than 4 attempts in 12 months
• A new exam code must be purchased if you fail

Important: If you miss your scheduled exam or reschedule within 24 hours, ProctorU will charge an additional fee.

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After purchase, you will receive:

• A ServSafe Manager Exam Access Code
• Instructions for online proctoring
• Course login information
• Technology requirements

To take the exam, you MUST have:

• A PC or Mac computer
• Working webcam and microphone
• Reliable internet
• A private testing space

NOT supported: Chromebooks, tablets, or mobile devices.

Learners have 12 months to activate and complete the training.

This product is non-refundable.
Always review your state or county regulations to ensure online exams are accepted in your area.

Ohio Users — Additional Steps

Ohio learners must submit the following to the Ohio Department of Health:

• Application for Ohio Manager Certification in Food Protection
• ServSafe Manager Record of Training (course proof)
• ServSafe Manager Examination Certification (proof of passing)

All digital product purchases are final

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